Optimising Business Processes by Simplifying during Covid Era

An effort to Simplify a Solution

Elias Moses

Do we want to be ‘just better or the best’ in our business?  Best business organizations constantly evolve their processes with time to be the best in the world.

They just don’t stay the present but constantly move toward the future by adjusting, adhering and anticipating their business processes to make a mileage and sustainable returns.  They are the need of the time during the covid era.

Businesses don’t change, but their modalities/processes do, thus the need for a process optimization model. Finally it is sustainability and lasting results that matter. 

Optimising a Business Process

During Covid times, it is not changing your business that matters, but the way you approach them – by simplifying your process options.

Optimising a business process requires “an effort to simplify a solution by taking a critical look at organisation’s operations and minimising the resources required to get things done.”

A detailed analysis of the results collated from a Performance Review Management System that I had designed and executed  in one of the well established companies revealed a huge gap/dip in one of its vital Key Performance Indicators (KPI), namely its Process Optimization under Value Creation at an overall average of 12%.

My journey with other organisations invariably showed similar results.  This is alarming and requires an immediate surgical intervention. One of the main reasons, why Indian companies, who have a large and lasting presence for over a century, succumb to crisis situations, as it is happening during covid times.

Need for simplified change

While we focus so much on business and people, we give value creation a simple miss. 

Is it just not a wake up call to business leadership to optimize their operational processes, while executing their business decisions? We cannot idly pass by simply ignoring facts or take a fly-by-night approach, when things don’t get better, when we can truly make a change.

While change has to be effortless, change has to be a must and has to be constant. We need to go beyond the point of survival-business-model to a sustainability-business-model to stay our course with time and their challenges. 

If such a thing happens, businesses can make winning a habit and excellence an act.

In order to exemplify, one needs to simplify 

A continuous improvement is mandatory to facilitate robust and sustained growth, when it comes to most of the service sector businesses in today’s world.

Unexpected rising prices, uncleared inventories and fixed costs today are also a huge challenge for every company’s bottom line today during covid times. We can’t change the changeless though, thus it is highly important that by adding a slight improvement in our processes, we can create an edge over the rest in the market.

The best form of optimization lies in simplification.

Thus I say, if a company wants to exemplify itself in its business, let it learn to simplify its operations and processes. True optimization lies in simplification of its processes.

An integral and Simplified operational Plan

To successfully optimize business operations, it is highly important that businesses develop a plan that will consider right strategies to minimize operational costs,  that will fully utilize production capacity and improvise entire quality of our customer experience.

Integration and simplification of processes are the key here.

It is highly imperative that businesses do the following

  1. integrate the entire functions of the company
  2. provide enhanced level of control over business processes
  3. empower to induce flexibility and improve productivity

It is this powerful practice of automation that will enhance overall operational efficiency, improve customer service and reduce costs in post Covid Era.

Elias Moses is a Senior Business Strategist, Consultant Researcher, Corporate and Leadership Trainer, Orator, Columnist and an Entrepreneur. He is the Founder and Managing Director of  a growing reality firm in south India. He is also the founder of Managing Next, an Online portal for knowledge share. 

The author can be contacted@ 
email: elias@manovsis.com,  linkedin:  www.linkedin.com/in/eliasmoses